Central One   รับสมัคร   Customer Service Representative - Vietnamese (On-Site)   3 อัตรา   ( งานประจำ )

ยืนใบสมัคร

To create a people-oriented BPO that goes beyond traditional business paradigms. The well-being and growth of our partners and communities fuel our endeavors. We aim to inspire our partners to reach their full potential and shape them to become better leaders of tomorrow. By means of our socially responsible initiatives, we aim to make a positive impact to the communities we are privileged to serve.

เพศ หญิง และชาย
ประสบการณ์ 1 ถึง 2 ปี
การศึกษา มัธยมศึกษาตอนปลาย ถึง ปริญาตรี
ความรับผิดชอบ ลักษณะงาน
JOB RESPONSIBILITIES
• Handles customer inquiries through the use of online media/phone
• Assesses individual issues and takes appropriate actions to ensure that customer’s needs are met
• Coordinates with other teams based in different locations that share similar objectives
• Understand standard operating procedures and delivers service according to the quality standards set by the company
• Escalate system anomalies and general issues faced by customers to the relevant party
• Requests for information at the start and end process through Live Chat, outbound calls, emails, and other authorized communication tools such as MSN, Skype and Yahoo Messenger
• Follow up on unresolved inquiries through emails or phone calls
• Coordinate with payment team regarding customers pending cases such as deposit and withdrawal transactions
• Complete logs, records and daily shift reports
• Performs other functions and special projects as assigned
คุณสมบัติ
• At least college degree in any field, fresh graduates are welcome to apply
• Experience in customer service or handling of international clients is a plus
• Knowledgeable of basic computer operations (MS Office)
• Excellent in written and verbal communication skills (English, Mandarin, Vietnamese)
• Willing to relocate and work on-site in the Philippines
สวัสดิการ
- Flight ticket allowance
- Work Visa
- Transportation
- Accommodation assistance
- Free meals
- Vacation leave
- 5 working days, 2 days off
ที่อยู่ (สถานที่ปฎิบัติงาน)
Bataan, Philippines
จังหวัดที่ปฎิบัติงาน เลย
ติดต่อสมัครงาน เบอร์โทรศัพท์ +639560296675
Email patricia@centralone.ph
เว็บไซต์หน่วยงาน centralone.ph


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