เพศ | หญิง และชาย |
ประสบการณ์ | 1 ถึง 2 ปี |
การศึกษา | มัธยมศึกษาตอนปลาย ถึง ปริญาตรี |
ความรับผิดชอบ ลักษณะงาน JOB RESPONSIBILITIES • Handles customer inquiries through the use of online media/phone • Assesses individual issues and takes appropriate actions to ensure that customer’s needs are met • Coordinates with other teams based in different locations that share similar objectives • Understand standard operating procedures and delivers service according to the quality standards set by the company • Escalate system anomalies and general issues faced by customers to the relevant party • Requests for information at the start and end process through Live Chat, outbound calls, emails, and other authorized communication tools such as MSN, Skype and Yahoo Messenger • Follow up on unresolved inquiries through emails or phone calls • Coordinate with payment team regarding customers pending cases such as deposit and withdrawal transactions • Complete logs, records and daily shift reports • Performs other functions and special projects as assigned | |
คุณสมบัติ • At least college degree in any field, fresh graduates are welcome to apply • Experience in customer service or handling of international clients is a plus • Knowledgeable of basic computer operations (MS Office) • Excellent in written and verbal communication skills (English, Mandarin, Vietnamese) • Willing to relocate and work on-site in the Philippines | |
สวัสดิการ - Flight ticket allowance - Work Visa - Transportation - Accommodation assistance - Free meals - Vacation leave - 5 working days, 2 days off | |
ที่อยู่ (สถานที่ปฎิบัติงาน) Bataan, Philippines | |
จังหวัดที่ปฎิบัติงาน | เลย |
ติดต่อสมัครงาน | เบอร์โทรศัพท์ +639560296675 Email patricia@centralone.ph |
เว็บไซต์หน่วยงาน | centralone.ph |