เงินเดือน | 30,000 ถึง 40,000 บาท |
เพศ | หญิง และชาย |
ประสบการณ์ | 3 ถึง 10 ปี |
การศึกษา | ปริญาตรี ถึง ปริญาโท |
ความรับผิดชอบ ลักษณะงาน Key Responsibilities: • Technical Support: Provide first-line technical support to end-users for hardware, software, network, and other IT-related issues, ensuring timely resolution. • Training & Workshops: Conduct and deliver training programs, workshops, and tutorials to help internal users and customers enhance their understanding and proficiency in using IT systems. • Training Design: Assist in designing and developing training materials and resources for end-users. • On-Site Support & Travel: Be available for regular travel to provide on-site training services, as well as to support users at various locations. • Project Support: Assist with the setup and support of IT equipment for specific projects, ensuring all technological aspects are operational and meet project requirements. • Facilitate Communication: Act as a liaison between overseas developers and end-users (both internal and external), ensuring effective communication and a seamless transfer of technical information. • Workshops/Webinars: Organize and conduct webinars or in-person workshops to educate internal users and customers on new software, system updates, and best practices. • Team Coordination and Collaboration: Coordinate with internal teams to ensure smooth communication and workflow. Act as a liaison between IT outsourcing partners and other departments, following guidance from the project manager and stakeholders to meet project goals and deadlines. • Take Completion: Capable of successfully completing assigned tasks and responsibilities. | |
คุณสมบัติ Required Qualifications: • Education: Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience. • Experience: o 3-5 years of experience in IT support or a similar role, preferably with experience in training or user education. o Proven experience in designing and delivering training programs for end-users is a plus. • Technical Skills: o Proficiency in Windows, MacOS, iOS and Android environments. o Experience with Microsoft 365, including Outlook, SharePoint, and OneDrive. o Knowledge of network troubleshooting, VPNs, and firewalls. o Familiarity with ticketing systems for tracking support requests. • Language Skills: o Fluent in Thai (required). o Good communication skills in English. • Soft Skills: o Strong communication and presentation skills, with the ability to explain complex technical concepts to non-technical users. o Excellent problem-solving skills and ability to work under pressure. o Ability to manage multiple tasks efficiently and prioritize based on urgency. o Willingness to travel regularly for on-site support and training sessions. | |
สวัสดิการ กองทุนสำรองเลี้ยงชีพ วันหยุด วันลา ประกันสังคม ฯลฯ | |
ที่อยู่ (สถานที่ปฎิบัติงาน) พัฒนาการ 36 | |
จังหวัดที่ปฎิบัติงาน | กรุงเทพมหานคร ( เขตสวนหลวง ) ใกล้ AirportLink รามคำแหง |
ติดต่อสมัครงาน | เบอร์โทรศัพท์ 0645565905 Email hr@siam-aero.com |